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  1. Perfect Jeans
  2. FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

Returns and exchanges

  • Which countries can use the return label?
  • Which postal service should I use when returning?
  • How do I exchange my order for free?
  • How do I get a refund?
  • How long do I have to return an item?
  • What should I do if there is an error on my product?
See all 11 articles

Products

  • When will there be new styles or colors?
  • Is my button broken?
  • I have many curves. How do I choose my size?
  • Does my jeans shrink?
  • Do my product expand when I use it?
  • My zipper slides down, what do I do?
See all 10 articles

Shipping

  • What is your shipping time?
  • What delivery options do I have?
  • Is it possible to have your package delivered in the weekend?
  • Which countries do you ship to?

Orders

  • Christmas gifts 2021
  • Can I get the quantity discount by placing more orders?
  • Can I order a sold out size?
  • Can I use several discount codes on 1 order?
  • Can I use discount codes on both jeans and shorts on the same order?
  • I forgot to use the volume discount. What do I do?
See all 14 articles

Other

  • Do you have different styles?
  • I have not received my order confirmation. What do I do?
  • I entered a wrong email. What do I do?
  • What features do I have on my account?
  • How do I sign up for your newsletter?
  • Do I need to create an account to be able to order from you?
See all 7 articles
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