If you have not received your order confirmation, there may be the following reasons:
1. You entered an incorrect e-mail address when placing the order.
If you have entered an incorrect e-mail when you placed your order, please contact our customer service at the bottom of the page. You need to contact us by e-mail or live chat and attach your ID so that we are sure that we provide information to the correct person in accordance with the Danish Personal Data Act. We can not change your email or give you any informations about the order without receiving the ID.
2. The order confirmation is in the spam or junk folder.
3. You have blocked our email support@perfectjeans.dk.
If this is the case, please contact us with another e-mail address to which we can send the order confirmation.