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  1. Perfect Jeans
  2. FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

Returns and exchanges

  • How do I exchange my order for free?
  • How do i return my order?
  • How long do I have to return an item?
  • Information about our return label
  • Which postal service should I use when returning?
  • My return label does not work. Why?
See all 12 articles

Products

  • Where can I find the size guide?
  • Do I have the right size?
  • I have many curves. How do I choose my size?
  • When are the sold out items back in stock?
  • When will you get new colors or styles?
  • Does my jeans shrink?
See all 10 articles

Shipping

  • What is your shipping time?
  • What delivery options do I have?
  • Is it possible to have your package delivered in the weekend?
  • Which countries do you ship to?

Ordering

  • How do I use my store credit?
  • Can I get the quantity discount by placing more orders?
  • Can I order a sold out size?
  • How do I get notified when my size is back in stock?
  • Can I use several discount codes on 1 order?
  • Can I get quantity discount on both jeans and shorts on the same order?
See all 15 articles

Other

  • How do I unsubscribe from your newsletter or message?
  • I have no printer for the return label. How do I do it?
  • Washing instructions
  • Do you have different styles of jeans?
  • I have not received my order confirmation. What do I do?
  • I entered a wrong email. What do I do?
See all 10 articles
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