We offer free exchange with our return label for all customers from these countries:
Belgium, Estonia, Finland, France, Germany, Greece, Greenland, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Hungary and Austria.
Please note. If you're based outside the EU, you must also fill out a CN22 customs declaration form, print it out and paste it outside the package together with your return label. The CN22 label will be sent to your e-mail when you've registered your return in our return portal. If you don't fill out a CN22 form when shipping from a country outside the EU, you will be charged a return fee when we receive your package. If you're within the EU, then you don't have to fill out a CN22 form.