We offer free exchange with our return label for all customers from these countries:
Austria, Belgium, Croatia, Czech Republic, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
Please note: If you're based outside the EU, you must also fill out a CN22 customs declaration form, print it out and paste it outside the package together with your return label. The CN22 label will be sent to your e-mail when you've registered your return in our return portal. Please note, due to new rules, a custom handling fee can be charged before receiving your return package.
If you're within the EU, then you don't have to fill out a CN22 form.
If your country is not on the list or the package weighs over 2 kg then we do not support a return label. If you wish to return a package to us when you are not on the list then you should send the package to us yourself. Please put a note in the package with your name and order number so we know who the package belongs to, when we process your return.
The package should be delivered to our address:
Name: Perfect Jeans
Address: Prinsessens Kvartér 13
Zipcode: 7000
City: Fredericia
Country: Denmark
Please be aware that the return label is not tracked or insured, so it is on your own cost if it gets lost. We will always recommend that you purchase a label from your local freight currier that is tracked and insured.