If your Christmas gift was purchased in the period between the 8th of November 2024 and the 24th of December 2024, it can be exchanged until the 14th of January 2025.
Important info:
• You can exchange to other items in stock that have the same price or get a gift card
• Last day you can order for delivery before Christmas is on Thursday the 20th of December at 2PM CET if you shop from Denmark. If you shop from outside of Denmark, in Europe or Scandinavia, you should place your order before Monday the 9th of December. For the rest of the world the deadline is the 25th of November.
• The money can not be refunded if your Christmas gift are returned outside the 14-day return policy. If you want the opportunity to be able to get the money back for your Christmas gift, you must make sure that you have time to comply with the 14-day right of return after receipt.
You can read more about how to exchange here