If you want a different color, size or model, you can use our return portal to exchange for free.
Follow the steps below to exchange:
1. Enter the return portal. Enter your order number and email. The order number must be entered as DK00000 or PJ00000. It will report errors if you try at intervals.
2. Select the items you want to exchange.
Press "exchange" and write in the comment what you want to exchange for. Then press "Continue"
4. Finish your return creation by pressing "Return items". After this, a return slip and a return label will be sent to your email from the sender firstname.lastname@example.org. The return slip (page 1) states what you want to return. The return slip must be inside the package. The return label (page 2) must be on the outside of the package.
Here is a list of our partners, which you can hand your package to when using our return label from our return portal:
Belgium - Bpost - https://www.bpost.be
Estonia - Omniva - https://www.omniva.ee
Finland - Posti - https://www.posti.fi
France - La Poste -https://www.laposte.fr
Faroe Islands - Posta -https://www.posta.fo
Greece - Elta - https://www.elta.gr
Greenland - Telepost - https://telepost.gl
Ireland - An Post - https://www.anpost.com
Iceland - Islandspostur - https://www.postur.is
Italy - Poste Italiane - https://www.poste.it
Croatia - Hrvatska Posta - https://www.posta.hr
Latvia - Latvijas Pasts - https://www.pasts.lv
Lithuania - Lietuvos Pastas - https://www.post.lt
Luxembourg Post Luxembourg - https://www.post.lu
The Netherlands - PostNL - https://www.postnl.nl
Norway - Posten - https://www.posten.no
Poland - Poczta Polska - https://www.poczta-polska.pl
Portugal - CTT - https://www.ctt.pt
Switzerland - Swiss Post - https://www.post.ch
Slovenia - Posta Slovenije - https://en.posta.si
Spain - Correos - https://www.correos.es
Sweden - PostNord Sverige - https://www.postnord.se
Czech Republic - Ceska Posta - https://www.ceskaposta.cz
Germany - Deutsche Post - https://www.deutschepost.de
Hungary - Magyar Posta - https://www.posta.hu
Austria - Osterreichische Post - https://www.post.at
The package may weigh up to 2 kg. If it weighs over 2 kg then we do not support a return label to either exchange or refunds - then you will have to purchase a label your self.
If your country is not on the list or the package weighs over 2 kg then we do not support a return label. If you wish to return a package to us when you are not on the list then you should send the package to us yourself. Please put a note in the package with your name and order number so we know who the package belongs to, when we process your return.
The package should be delivered to our address:
Name: Perfect Jeans
Address: Abildvej 5A
Please be aware that the return label is not tracked or insured so it is on your own cost if it gets lost. We will always recommend that you purchase a label from your local freight currier that is tracked and insured.